The deadline for vehicle owners to install a Vehicle Identification Unit (TTB) as part of the National Vehicle Identification System (UTTS) transition—mandated by the Revenue Administration to combat the informal economy—is June 30, 2025. As the fuel distributor with Türkiye’s most extensive UTTS network, Petrol Ofisi continues to offer effective digital solutions tailored to UTTS user needs.
In this context, Petrol Ofisi developed the AI-powered “Ask About UTTS” chatbot to help users seamlessly manage their transition and get instant, accurate answers to all their questions.
Accessible via the chat icon at the bottom right corner of the Petrol Ofisi website or through the “Talking Station” QR menu available at stations, this chatbot responds to fleet customers’ UTTS-related inquiries in both Turkish and English with targeted solutions.
The AI bot is built on an ever-evolving infrastructure that scores user interaction and satisfaction, aiming to make the UTTS process more understandable and secure.
