Positive PoPD


As PETROL OFİSİ GROUP, we attach great importance to the privacy and security of personal data shared by our customers with our Company. Your data can be collected and processed within the framework of fulfilling legal obligations, delivering the service to you, fulfilling contractual obligations, or providing our Company's services related to Positive Card and similar loyalty programs to our customers. We want to inform you about Law No. 6698 on the Protection of Personal Data ("Law"), which aims to protect privacy, fundamental personal rights, freedoms, and personal data from the Constitution and other laws.

1. Definition of Personal Data

Personal data can be defined as any information suitable for identifying individuals. In this context, a familial, social, and economic report of the person, such as identity information, address, telephone, and license plate information, is also like personal data.

2. Purpose and Data Controller

Our Company may process your data through the service providers it appoints to provide you with services related to Positive Card and similar loyalty programs, to inform you about campaigns and other services, to improve the marketing activities of the Company, to increase customer satisfaction, and to protect service security and quality.

3. Obtaining Personal Data

Your data is collected in written, oral or electronic form through channels such as our Company, affiliates, dealers, or solution partners with whom we have contractual relations following the provisions of the Law.

4. Processing of Personal Data

Personal data obtained; Within the scope of providing products and services by our Company, developing the products and services offered by our Company, privatizing them in line with tastes and needs, and realizing the purposes of determining and implementing our Company's business strategies; It can be processed in line with the goals and limits specified in the Law. Personal data processed by our Company are used only for processing purposes and are kept for the required period.

5. Retention of Personal Data, To Whom and For What Purpose the Processed Personal Data Can Be Transferred

Our Company can transfer your processed personal data to our main shareholders and group companies, our domestic/foreign subsidiaries, or our solution partners with contractual relations only in line with the purposes and limits specified in the Law for purposes such as providing products and services, developing the products and services offered, creating business strategies and conducting commercial activities in line with the demands. In the transfer of personal data, the explicit consent of the individual data owner is sought without prejudice to the exceptions arising from the Law, and data without the explicit consent of the personal data owner are not transferred.

6. Deletion, Destruction, or Anonymization of Your Personal Data

Your data, processed in line with the purposes specified in the 3rd section of the Information Text, is deleted, restricted, destroyed, or anonymized by our Company when the purpose of processing personal data ceases and, in any case, after the storage periods determined by the relevant legislation are completed.

7. Rights of Personal Data Owner

In the Law, the rights of personal data owners are summarized as follows: Learning whether personal data is processed.

  • If personal data has been processed, requesting information about it,  Learning the purpose of processing data and whether they are used following the purpose

  • Knowing the third parties to whom personal data is transferred in the country or abroad

  • Requesting correction of personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to third parties to whom personal data has been transferred.

  • Requesting the deletion or destruction of personal data if the reasons requiring its processing have disappeared, although it has been processed by the provisions of the Law and other relevant legislation, and requesting the notification of the transaction made within this scope to the third parties to whom the personal data has been transferred

  • Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,

  • Requesting compensation for the damage in case of damage due to the unlawful processing of personal data

8. Contact

You can send your request regarding the exercise of your rights specified in the Law to our Company in writing or by other methods determined by the Personal Data Protection Board. Required contact information for your applications:

Petrol Ofisi A.Ş. General Directorate, Ünalan, Libadiye Cad. No: 82-F 34700 Üsküdar/ Istanbul 

Phone: +90 216 275 30 00, E-Mail: uyum@poas.com.tr  CRS No: 0729-0015-0430-0023