Protection Of Personal Data

Personal Data Protection Policy Terms of Use and Privacy Statement

Dear User, Welcome to of Petrol Ofisi Group A.Ş. ("Petrol Ofisi"). “Website Terms of Use” regulates the provisions regarding the provision of information and services on our website to our esteemed users.


The following definitions are important for the use of Petrol Ofisi website which is

According to this;

User/Users: Refers to natural persons who become members of the website by providing their personal data, the information requested by the contact forms on the website with their own explicit consent, or who only visit the website without providing their personal data, Personal Data: Refers to any information relating to an identified or identifiable natural person,

Personal Data: Refers to any information relating to an identified or identifiable natural person,

Processing of Personal Data: Refers to all kinds of procedures performed on the data, such as obtaining, recording, storing, preserving, changing, reorganizing, disclosing, transferring, acquiring, making available, classifying, or preventing use by non-automatic means, provided that personal data is fully or partially automated or part of any data recording system.

Website: Refers to the website at ,

LIAW: Refers to Law on Intellectual and Artistic Works No. 5846,

Law No. 5651: Refers to Law On Regulation Of Publications On The Internet And Combating Crimes Committed By Means Of Such Publications,

PDPL: Refers to the Personal Data Protection Law no. 6698.


a. The Website and all documents on the Website are under the ownership of Petrol Ofisi Group. These documents cannot be copied or reproduced except when necessary for viewing in the online system. Regardless of the above, you may print out the pages of the website for your personal use. Regardless of the general principle stated above, Petrol Ofisi may provide the opportunity to download wallpaper, screen saver and other programs from the website. The legal liabilities that may arise after any use that infringes the intellectual and industrial property rights of the documents on this website belong to the user.

b. If you want to create a link with the website, this link should be directed to the main page of

c. Although measures have been taken by Petrol Ofisi to ensure that the Website is free of viruses and similar malicious software, the User is obliged to supply his/her own virus protection system and to provide the necessary protection in order to ensure final security. In this framework, the User accepts that he/she is responsible for all errors that may occur in his/her own software and operating systems and their direct or indirect consequences for accessing the website.

d. All kinds of information, pictures, explanations and news ("Information") on the Website are for promotional and information purposes only. The user cannot under no circumstances whatsoever claim that the Information on the Website is inaccurate or that he/she has suffered damage based on this information. When the user intends to make a transaction based on the information, he/she accepts that he/she is obliged to obtain the final and reliable information from Petrol Ofisi Group in writing and that Petrol Ofisi has no responsibility for the information published on the Website not being up-to-date.

e. Petrol Ofisi Group reserves the right, at its sole discretion, to change the content of the Website at any time, to change or terminate any service provided to Users, and to erasure user information and data registered on the Website. Although Petrol Ofisi has taken every measure to ensure that the Website is impeccable, it does not provide any guarantee regarding the errors that exist or may occur on the Website.

f. In the event that a criminal complaint or official investigation request is received from the official authorities against the user and / or it is determined that the User has made any electronic sabotage or attack that will prevent the operation of Petrol Ofisi systems or change its operation, Petrol Ofisi Group has the right to investigate the User's identity information and to report the legal authorities. Petrol Ofisi Group has to ensure the security of the Website and all its sub-websites and other information systems. Activities, for commercial purposes, bona fide or any other purpose, such as to scan for detecting vulnerabilities that may be found in websites and other information technology systems, and to damage systems through exploiting the vulnerabilities that can be detected, to damage systems, to leak information, etc. are illegal. In case such activities are carried out, sanctions may be imposed pursuant to Law No. 5651. In case such attempts are made, Petrol Ofisi Group reserves the right to initiate legal proceedings by asserting the information collected within the scope of the law regarding the type of attack, time of the attack, and the attacker, and to request a monetary fine or imprisonment as a result of the proceeding.

g. In some cases, non-personal information may be collected. The type of internet browser you use, your operating system, the domain name of the website you accessed our website with a link or an advertisement, and some similar information can be given as an example of this type of information.

h. Information may be placed on your computer when you visit the website. This information will be in the form of a cookie or similar file and will help us in several ways. In addition, it is aimed to provide you with a better internet experience by tracking your preferences during your visits to our website. For example; cookies will allow us to tailor websites and advertisements to your interests and preferences. Almost all internet browsers have options to delete cookies from your hard disk, prevent them from being written, or receive a warning message before they are saved. For more information on this subject, please check your browser's help files and usage information.

i. Matters to be Considered Pursuant to LIAW and Law No. 5651 User/Users have accepted and declared that there may be links on the Website that allow access to another website or content, that their control or accuracy or adequacy is not related to Petrol Ofisi Group and that Petrol Ofisi does not support these websites in any way or guarantee the accuracy of the information contained in these websites and does not have any responsibility for the content on these websites, Petrol Ofisi or any group company or its employees, managers, authorized persons or organizations have no civil or criminal liability for any possible damage or expense for any material or immaterial, reliance or expectation and possible damages incurred due to the use of these websites and/or the results of the decisions he/she has taken based on these contents, the fact that he/she has not read, or read the terms of use of the website but did not act in accordance with them and that the accuracy and/or adequacy of the information on the website is not guaranteed by Petrol Ofisi Group. The User/Users have accepted and declared that there may be any text, information, comments, opinions, news, images, pictures, figures, graphics and other materials belonging to Petrol Ofisi or a third party or organization on the Website, and Petrol Ofisi Group has the rights to these materials in accordance with the LIAW and related regulations, and they cannot be copied, changed, reproduced, published, sold or used or interfered with without the permission of Petrol Ofisi. All logos, brands and corporate emblems published on the Website are protected by the provisions of the Decree-Law No. 556 on the Protection of Trademarks. Logos shall not be copied or used under no circumstances whatsoever. User/Users have accepted and declared that Petrol Ofisi Group or any group company it is affiliated with, or its employees, managers, authorized persons or organizations, have no civil or criminal liability for any content for any presence of the Petrol Ofisi logo or the pages of the website on another website or the usage of the information to be obtained due to the uploading of any content to the website by third parties or visitors or from any content that is not responsible for the use of the internet within the framework of general practices.

j. Petrol Ofisi Group reserves the right to change, renew or cancel any article of the Website Terms of Use without notice. Any provision that is changed, renewed or repealed shall become effective for all Users upon its publication on the Website.


While this Privacy and Personal Data Protection Policy provides its services within the framework of Petrol Ofisi Group A.Ş ("Petrol Ofisi") ("Website") and its field of activity regarding the Personal Data Protection Law no. 6698 ("PDPL") and all related regulations and decisions and contains our policy regarding the personal data of our Website visitors, employee candidates, customers, business partners, and Petrol Ofisi Facility visitors, which are processed both at Petrol Ofisi Facilities and through the Website.

Purpose of Privacy and Personal Data Protection Policy

Privacy and Personal Data Protection Policy;

  1. explains what kind of personal data Petrol Ofisi Group processes, the purpose of processing the personal data it processes,
  2. how this personal data is used,
  3. what are your rights on your personal data processed by Petrol Ofisi Group and how you can exercise these rights,
  4. how you can change your positive or negative preferences for receiving electronic commercial messages.

1- Your Processed Personal Data, Purpose and Basis of Personal Data Processing Petrol Ofisi Group A.Ş., in order to provide better service to you and to continue its activities, in particular, to fulfil the legal obligations arising from the relevant legislation, the Law On Regulation Of Publications On The Internet And Combating Crimes Committed By Means Of Such Publications No. 5651 and related secondary legislation, the Law No. 6563 on the Regulation of Electronic Commerce and related secondary legislation, especially the Turkish Penal Code No. 5237 (“TPC”) and PDPL; your personal data (Name, Surname, date of birth, e-mail, phone number, gender, address, profession, education, marital status, information that the user approves to be shared through social media accounts, which will enable them to fulfil their purpose and legal obligations, benefited campaign information, navigation and click the information on the application, location information When you pass near our stations, you can allow us to display your location information so that you can see instant notifications at certain distances and be informed about deals, offers, discounts and campaigns close to your location, and you can turn off your location sharing permission from your phone settings at any time. Location sharing permission is obtained so that we can forward you opportunities close to your location only while using the application or at any time. Can be requested from you in order to ensure the security of Petrol Ofisi Facility and Website, to ensure the fulfilment of the services carried out at Petrol Ofisi, to carry out our contractual relations and to ensure the continuity of commercial activities. These personal data are processed and stored in accordance with the law and the rule of good faith, based on your explicit consent, by taking information security measures, provided that they are not used outside of the purposes and scope determined by this Privacy and Personal Data Protection Policy.

2- Measures on the Protection of Personal Data The protection of personal data is an important issue for Petrol Ofisi. Petrol Ofisi Group takes the necessary measures to protect personal data against unauthorized access or loss, misuse, disclosure, change or destruction. Petrol Ofisi is committed to keeping your personal data confidential, taking all necessary technical and administrative measures and showing the required due care to ensure confidentiality and security. Despite Petrol Ofisi Group taking the necessary information security measures, in the event that personal data is damaged or in the hands of third parties as a result of attacks on the website and the system, Petrol Ofisi Group immediately notifies you and the Personal Data Protection Board.

3- Your rights pursuant to Article 11 of the PDPL; You can apply to Petrol Ofisi Group by filling out the attached "Application Form" and make the following requests regarding your personal data;

  1. to learn whether it has been processed,

  2. to request information if processed,

  3. to learn the purpose of processing and whether it is used in accordance with its purpose,

ç) to know the domestic or foreign third parties to whom it is transferred,

  1. to request correction if it is missing/inaccurate processed

  2. requesting erased/destruction within the framework of the conditions stipulated in Article 7 of the Personal Data Protection Law no. 6698,

  3. to request notification of the transactions made in accordance with subparagraphs (d) and (e) above, to the third parties to whom it has been transferred,

  4. to object to the emergence of a result against you due to the analysis exclusively by automated systems,

ğ) to request the compensation of the damage in case you suffer damage due to unlawful processing,

In order to exercise your rights in accordance with article 11 of the Personal Data Protection Law no. 6698 regarding your personal data, you can always contact us by filling in the Application Form attached to this text, by sending an e-mail to the addresses of, or by sending the Application Form to our central address.

4- Personal Data Retention Period Personal data processed by Petrol Ofisi are retained for the periods stipulated in the legislation and for the period required for the purpose of processing the data. If a legal period has not been determined for the retention of the said data, a period is determined by taking into account Petrol Ofisi Group business processes and legal and commercial practices. After the said period, your personal data shall be erased, destroyed or anonymized by Petrol Ofisi Group or upon your request.

5- Keeping Your Personal Data Accurate and Up-to-Date User/Users, customers, employee candidates, visitors, and business partners have accepted and declared that they know that keeping the information accurate and up-to-date that they share on the website or in other ways is important for them to exercise their rights over their personal data in terms of PDPL and other relevant legislation, and that they will be entirely responsible for providing inaccurate information.

6- Erasure, Destruction or Anonymization of Your Personal Data Your processed personal data for the purposes specified in this Privacy and Personal Data Protection Policy; may be anonymized and used by us when the purpose that requires the processing according to article 7/sub-paragraph 1 of the PDPL is no longer present and after the periods determined by the laws according to article 138 of the Turkish Penal Code. You always have the right to erasure and withdraw your consent regarding the processing and use of your personal data.

7- Changes to the Privacy and Personal Data Protection Policy Petrol Ofisi can always make changes in this Privacy and Personal Data Protection Policy. These changes shall become effective immediately upon the posting of the changed new Privacy and Personal Data Protection Policy on the Site.

8- Applicable Law, Competent Court And Enforcement Offices This Website Terms of Use and Privacy and Personal Data Protection Policy shall be governed by the laws of the Republic of Türkiye. In case of any dispute or contradiction claim or request regarding the matters contained herein, Istanbul (Çaglayan) Courts and Enforcement Offices shall be exclusively competent.

9- Final Provision The User / Users, customers, visitors, employee candidates, and business partners have irrevocably accepted, declared and committed that they have read the Website Terms of Use and the Privacy and Personal Data Protection Policy, will comply with all the above-mentioned issues, the contents of the website and all electronic media and computer records belonging to Petrol Ofisi will be considered as conclusive evidence in accordance with Article 193 of the Code of Civil Procedure.

Annex 1 Application Form

Petrol Ofisi Group A.Ş. Cookie Policy

If you do not want to receive a certain category of cookies on the website of PETROL OFİSİ GROUP A.Ş and its affiliates, you can use this tool to make the necessary settings. We need to use a cookie so that we can remember your choices for the next time you visit the website from the same browser.

Since it is not technically possible to share your preferred settings between different devices and browsers you use, you must make the necessary settings changes in each browser you use. You can rest assured that we are making all the necessary efforts regarding your preferences. However, there is a possibility that not all cookies will be caught. If this is a problem for you, we recommend that you change your cookie settings using your browser. Click on the "Help" function in your browser to access the information required to perform this transaction.

Please note that changing your cookie settings may affect strictly necessary cookies and the use of this website. As a result, some of the websites or options may not work properly with cookies disabled. Another option is to change your browser's settings so that you are warned when cookies are placed. You can find more information about cookie management on the All About Cookies website. Please note that this informational website is not linked to us in any way and we have no impact on it.

Please note: Functional cookies, analytics cookies, and other cookies related to third-party options under applicable laws will only be placed via our website if you first authorized them by clicking the relevant button in the Cookie Information Message, shown on our website, below or in the cookie table. When you choose to allow or not allow cookies, the Cookie Information Message will disappear from the screen but may appear again at specific intervals. Also, when you want to change and decide your cookie settings, you can come back to this section and make the necessary settings by using the buttons below. Please note that if you disable functional cookies, analytics cookies or third-party cookies, our and third parties' capacity to improve your online experience and provide you with personal information and services will be limited.

Strictly necessary cookies

Strictly necessary cookies are cookies that allow you to navigate the website and use its features. Without these cookies, some features will not be available, such as redirecting to the lowest-density server or remembering your wishlist.

Functional cookies

Functional cookies remember the choices you make and allow us to improve the website according to your needs. For example, the cookie placed on the mobile site remembers which section you came from and thus allows you to return to the same section on your next visit. We also use cookies to save your category/section preferences.

Analytics cookies

We use the analysis cookies on the PETROL OFİSİ GROUP A.Ş. website for our internal purposes and these cookies help us provide you with a better user experience. The information collected by the analysis cookies helps us to understand how our visitors use the PETROL OFİSİ GROUP A.Ş. website and enables us to improve the way we present the content to you. These cookies also allow us to test different design ideas for certain pages, such as the PETROL OFİSİ GROUP A.Ş. home page. We use the Google Analytics service for analysis purposes and continuous improvement. This service provider (Google Inc.) places analytics cookies that are served as 1st party cookies on PETROL OFİSİ GROUP A.Ş. domains (e.g.

Third party cookies

These cookies are cookies that are related to third-party options placed and read by third parties on our website. Cookies placed by third parties are not used and read by PETROL OFİSİ GROUP A.Ş, they are only used by the relevant third party. We have limited knowledge and control over these cookies, the data obtained through the use of these cookies, and their intended use. Third-party cookies may include functional, strictly necessary, and analytics cookies. Third parties may use the information obtained for their own purposes. Information obtained may include (among other information) information such as how you use relevant third-party options and allow the relevant third party to identify its users.

Please note that not allowing these cookies will disable options to watch 3rd party video providers such as YouTube or easy tools for sharing content on social media platforms such as Facebook and Google+ from our website.

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